The first step is understand the most possible of the client business, goals, the target and their expectations and behaviour. We’ll also look at the competitive landscape to establish context and benchmarks. This stage will give us the foundation with the right recommendations and specifications for the next phases.

Using the data from the first step we collaborate with the creation of use case scenarios and workflows, sketches and proposals, reviews, more sketches, until we have the best overview possible for the final designs, branding processes and live prototypes, that will represent the end result to drive us to what the product will be and do.

Getting the insights from the previous steps we plan and set up the most appropriated frameworks and technologies for development, as well as the allocation of the project team. We work with agile methodologies to maintain a clear communication between all the departments and the client in the loop. This way makes possible to control iterations, blockers, and react on time to avoid significant drawbacks and mistakes.

We don’t want to say goodbye. Depending on the project requirements, we can stay connected in different types of support plan, to measure, iterate and make the project grow. After the project is in production we set up a variety of tools and processes to identify issues and necessary corrections or actions for scale or stabilize. Recurring to the documentation created along the process and the good process taken from the start, things will get easier for every part involved.